In-Home Service

On the Day of the Service Appointment

• What can I expect to happen during my service appointment?
• Can I track the arrival of my service technician online?

Scheduling & Rescheduling

• How do I schedule a service appointment?
• What if I can't be home for my service?

Replacement Parts

• Can I purchase parts for my furniture?

About In-Home Service

• Why does my furniture have to be fixed? Why can't I just get a new item?
• What is Bob's product service policy?